At Jack’s Shack Ice and Cream, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, services, or The Roll Bus. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and payment details when you book an event or sign up for classes.
- Event Details: Information related to your event, such as date, location, and preferences.
- Website Data: IP address, browser type, and browsing activity collected through cookies to improve user experience.
- Feedback: Comments or reviews shared about our services.
2. How We Use Your Information
The information we collect is used to:
- Process bookings and payments.
- Customize and deliver services, such as Rolled Ice Cream classes or The Roll Bus.
- Improve our website and customer experience.
- Send updates, promotional offers, and important notifications.
- Respond to inquiries or resolve issues.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Service Providers: Third-party vendors who help us process payments or manage our website.
- Legal Compliance: Authorities if required to comply with legal obligations.
- Event Partners: With your consent, for collaborative events or promotions.
4. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand user preferences, track website usage, and improve functionality. You can disable cookies in your browser settings, but this may affect your user experience.
5. Security of Your Information
We prioritize the security of your personal information and use industry-standard measures to protect it. However, no online platform can guarantee 100% security. Please notify us immediately if you suspect unauthorized access to your data.
6. Your Rights
You have the right to:
- Access or update your personal information.
- Opt out of marketing communications.
- Request deletion of your data (subject to legal obligations).
To exercise these rights, contact us at [insert email/phone].
7. Third-Party Links
Our website or emails may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. Please review their policies before sharing information.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date. We encourage you to review this policy periodically.
